Main Purpose:
Back office documentation coordination (cargo manifests, BL drafts, custom requirements, sales and purchase invoicing, Navitrans entries, IMO/Hazardous Cargo declarations)
Customer relationship management with both internal and external stakeholders
Handle container
import/export/cross-trade transports.
Knowledge Skills and Abilities, Key Responsibilities:
Knowledge, Skills and Abilities
- New Business Acquisition: Proactively identify and approach potential clients, generating new business opportunities in air and ocean freight.
- Sales Strategy Development: Develop and execute sales strategies to achieve and exceed revenue targets.
- Market Expansion: Research market trends, competitor activities, and customer needs to identify potential growth areas.
- Client Relationship Management: Build and maintain strong relationships with new and existing customers to ensure long-term partnerships.
- Sales Negotiation & Closing: Develop proposals, negotiate contracts, and finalize deals to secure new business.
- Collaboration & Coordination: Work closely with internal teams such as operations, pricing, and customer service to ensure smooth execution of business commitments.
- Sales Reporting & Forecasting: Maintain accurate sales records, provide performance reports, and contribute to strategic planning.
- Networking & Industry Events: Represent the company at industry events, trade shows, and client meetings to enhance brand visibility and generate leads.
Requirements
- Market knowledge of Freight Forwarding / Logistics industry
- 5-7 years of experience in freight forwarding/logistics industry with proven track record in sales.
- Good knowledge of local market and established customer contacts
- Should have relative strength in selling Import /Export Sea Freight Cargo with proven track record of captive business and own accounts.
- Excellent communication and interpersonal skills to build relationships with clients and stakeholders
- Strong analytical skills to identify market trends and develop sales strategies
Key Relationships and Department Overview:
Key External Relationships
- Customers (Predominantly international traders specialized in non-ferrous metals)
- Shipping lines / Agents
- Customs brokers
Key Internal Relationships
- Commercial Manager
- Finance and treasury team
Reporting Structure
- Reports to General Manager